SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of worldofonepiece (i.e. not cleared by customs, delayed by a natural disaster).
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
very nice
Echt een top kwaliteit Luffy voor mij collectie
배송은 느리지만 가성비는 괜찮네요. 다른제품도 구매 예정입니다
La caja del producto llego reventada, se que no es culpa del vendedor, pero debería mejorar el embalaje del producto. La figura es igual a la foto, tiene unos detalles increíbles.
집안에 인테리어 효과도 있고 아들이 좋아라하고 디테일도 좋음.원피스 만화가 재미있어서 관심있던 캐릭터라 이번에 잘 구매했음.♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡.
El pedido llegó en excelentes condiciones. Muy buena la calidad de detalle. Llegó mucho antes de lo estipulado.
muy buena figura
Çok iyi kaliteli ürün. Fiyat performans ürünü.
O produto conforme o anunciado, chegou no tempo previsto, com boa qualidade e bem embalado. Recomendo a compra
He’s beautifullllll!!!
High quality figure. Exactly as described. Definitely a must have for any One Piece fan. Great addition to any collection
Figure entrega na qualidade e pintura, bem como eu estava procurando, um preço acessível com bastante custo benefício, veio muito bem embalado, tanto que tem quase nada de amassado na caixa, ele é maior do que parece pela fotos. Ótimo negocio, recomendo.
The box came completely damaged (image attached). The figure looks good but has a few marks of damage
alles super Figur kam in einem super Zustand an kein defekt oder Kratzer alles perfekt
Great figure, box is a bit dented but I expected it to be worse, great packaging
배송빠르고 가격대비 quality도 좋습니다
별 기대 안하고 구매했는데 맘에 듭니다 박스 훼손 없구요 앞으로 더 좋은제품 있으면 구매할게요 감사합니다 박스 없이 파는제품 있으면 구매 하고싶네요 번창하시구요 새해 복 많이 받으세요
As described, its just the box wasnt in the best shape, but over all i am satisfied
sieht genau aus wie auf dem bild, bin zufrieden das gesicht ist auch in ordnung vollkommen
beautiful figure, very detailed, the packaging is beautiful, but it arrived all crumpled here in Australia, I believe that Australia Post is responsible for this however, I even complained, but you could put a second packaging to protect the package, just bubble wrap No Solve it, as it's a gift, the box is very important!
infelizmente teve problema na alfândega, o produto chegou rápido no meu país porém teve problema na alfândega aí produto não chegou em minha casa ( importação não autorizada) 😕 o produto pelas avaliações e foto gostei , gostaria que tivesse chego para eu aumentar minha coleção de figure action... o vendedor foi atencioso do começo ao fim foi me orientando ... esperei o máximo possível mas infelizmente teve problema na alfândega e não chegou . fiz pedido de reembolso e em menos de 3h foi feito a devolução do meu dinheiro , gostaria do produto mas como não foi possível agradeço pelo reembolso 🙂✌🏼 thanks !
Figur sieht gut aus nur das Gesicht ist einwenig kommisch aber für diesen preis in ordnung
ótimo produto
Muy bonita, la caja llegó destrozada pero la figura perfecta
Muy bien protegida foigura preciosa
Raga è perfetto, non spendete milioni in altri siti/negozi. Bellissimo
Pretty good for the price.
pra quem quer ver ta ai a foto. produto ótimo pelo preço compraria dnv
The packaging was damaged during shipment and the box does not have the Bandai logo on it. Luffy's face does not look like the description and his straw hat is brown instead of tan.
The figure is awesome. The quality is great and the figure is well balanced.
Crazy impressive for the money, came very quickly and well packaged
boite arrivé un peu endommagé mais la figurine est très jolie
tolle und detaillierte Figur in absolut guter Qualität.
Me sorprendió la calidad y el detalle de la.figura, la verdad esperaba menos pero fue una grata sorpresa, buen tamaño y detalle y llegó muy rápido.
its was really nice, its just the face a bit that got me off guard but it doesnt bother me
Belle figurine. Envoi et réception rapide 👍 Recommandé vous regretterez pas ! (Pour le prix en plus)
chegou bem, produto ótimo, continuem assim
This product is perfect . Stands up without support.
amazing detail
Missing parts.
la mejor figura los detalles la pintura super 🫶💯 calidad precio de lo mejor que he comprado
Perfect figure. Great seller. Shipped fast and well protected.
excelente pieza de colección muy bien empaquetado seguiré comprándole al proveedor
Llegó antes de lo previsto, excelente
Tiene unos pequeños detalles, pero por el precio está bien, lo malo, es que lo pedí con caja claramente para decoración y la caja viene doblada, así que si lo piden con caja no lo recomiendo mucho, pero apresar de todo si recomiendo el producto
Conforme a Imagem. Muito bem feito!
Фигрка топ а вот сам подарочный бокс пришёл погнутый.
peça perfeita muito bem detalhado.
bem embalado produto de qualidade nota 10 vendendo parabéns
Un poco malos los detalles pero para lo que pagas .. Bien.
Venditore super veloce nella spedizione! La figure è in perfette condizioni, integra grazie al packaging resistente. Consiglio di acquistare da questo venditore! 😊
Excelente figura!! Muy buenos detalles